Keith Jeremiah´s profile

Reviews (1)

DPD UK

Best service out of several courier deliveries in the last 2 weeks

Been spending quite a lot on internet in the last few weeks with deliveries by 3 or 4 different companies. DPD tracking service was excellent and response to text requests for changes to delivery dates immediate. Both deliveries from DPD (different senders) were within the texted one hour slot.
Same praise not applicable to other couriers who left cards when people in and re-delivered on a day they had been asked not to.
I suspect many only post feedback when something goes wrong so hope this redresses the balance to some extent.

AJay Bee found this review useful

22 April 2013

Reply from DPD UK

Hey Keith,

Thanks for the positive words; they're much appreciated! :D

We're working hard to ensure that the numerous happy customers we have share their experiences on here too. We're not saying that things don't ever go wrong, but I certainly don't feel that our score on Trustpilot reflects the overall quality of our service.

Needless to say that you can contact us at socialmedia@dpd.co.uk if you ever have any queries.

Kind regards,

Bobby.

Keith Jeremiah´s profile

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Keith Jeremiah
Reviewer
1947
Orpington, United Kingdom

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