Mike Beard´s profile

Reviews (1)

Worldstores

Failed to deliver, can't speak to anyone and emails unanswered.

Ridiculous open ended delivery time given for my chosen date 8-6pm. Failed to deliver at all or contact me to say it wouldn't arrive. Pre-delivery contact not received at all iaw their order confirmation. Couldn't talk to anyone as there were 'high volume of calls', used email and got no reply. Got through to sales next day who have no means of contacting after sales support. In my opinion this makes a mockery of their strap line 'we deliver what we promise - best selection, best service & best price'!

Andrew, Julie, Michael Hardwareand Alan Williams found this review useful

22 April 2013

Reply from www.worldstores.co.uk

Hi Mike,

Thank you for your review. I am very sorry to hear about the delivery problems you have experienced. I will call you shortly to make sure your order has now been delivered and to see what we can do to restore your faith in us.

Kind Regards
Prachi

Mike Beard´s profile

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Mike Beard
Reviewer
1966
United Kingdom

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