Ali Plumbridge´s profile

Reviews (1)

Hughes Direct

Absolutely the worst company I've ever dealt with

Dreadful company avoid at all costs.
Ordered a washing machine early in the week. After receiving a txt message indicating that delivery would take place on Saturday we waitied in all day for a washing machine that never arrived. Have tried phoning several times but no one will answer the phone. I am fuming, I cannot describe how angry I am. I've never come across such a diabolical excuse for a business in all my life.

If Hughes direct is reading this, you really need to get your act together - there are many other reviews of transactions stating that this type scenario is business as usual.

If you have any decency ring me to resolve this situation:
07828564595.

03 May 2013

Reply from Hughes Direct

Dear Sir.
Having looked into your sale, i can see our courier contacted us to advise they attempted delivery on the day requested namely : Saturday 20/04/2013 @ 9.30. They contacted us to say you were not in when called. We have since spoken to you on the 22/04/2013 10.28am and you have chosen to cancel your order with us unfortunately. You were subsequently refunded on this day 22/04/2013 @10.37am .
Kind Regards
Management @ Hughes Direct

Ali Plumbridge´s profile

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Ali Plumbridge
Reviewer
1986
Andover, United Kingdom

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