I ordered an oak curtain pole which when delivered was as good quality as I expected. The fittings were also complete. The only problem I had was that it took longer than expected to arrive. When I chased it up, it turned out it had been dispatched but was 'lost' in transit. Just Poles immediately sent out a replacement and kept me informed of the timeframe for the new delivery. I couldn't have asked for more, so well done!
We found the staff very friendly when we phoned prior to ordering; they provided good advice without being pushy. The goods arrived in the timeframe advised and the actual delivery date and time were also as advised. The only problem we had was that the delivery lads would not/could not help to put the dresser top on top of the sideboard. It was too heavy for us to do ourselves (husband and wife) so we had to obtain some outside assistance. But we are delighted with the products purchased (dresser, separate small sideboard and lamp table). They were as we had hoped both in terms of colour of oak and of quality.
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