Orderd the washing machine over telephone, very friendly operator, confirmed withinfive minutes by E-Mail with delivery notes. The delivery was confirmed the night before by SMS and E-Mail with a time slott of 10 - 12 noon. I had a telephone call at 8.30am on day of delivery to say the van had broken down and delivery was delayed until noon to 2pm. Delivery arriver 1.30 pm. very pleasant delivery driver.
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