Ruth in the Chelmsford office was particularly helpful - advising on what I needed and, more importantly, what I did not need (always a good sign)! She kept in touch throughout the process up to and beyond installation. So far I have not needed to call on her for emergency out of hours advice on chemicals, or the like, but I know that I could, which is very reassuring. The installation guys were also great - efficient and helpful. Thoroughly recommended.
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