Stephen Swords´ profile

Reviews (1)

CEWE Photoworld

Disappointed

An initial positive reaction to a very quick turnaround turned to disappointment when the photos turned out to be 5x4 and not 6x4 as ordered and confirmed on the order. On phoning, a line about aspect ratio overriding the order was not convincing. A request to cancel the order was handled well and an address label promised to allow me to return the goods. Unfortunately 5 days later no label.
The quality of the photos was ok.
As this was my first attempt at using on line processing it has been disappointing

22 April 2013

Reply from CEWE Photoworld

I am sorry you are unhappy with the prints and that the label has not arrived so you can return them. I can confirm this was sent out the day you rang us so should have arrived by now. If it has still not turned up in this morning’s post please contact us on 01926 463107 or at photoworld@cewecolor.co.uk and we can arrange for another to be sent.

Stephen Swords´ profile

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Stephen Swords
Reviewer
United Kingdom

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