Ordered a Canon iP2700 printer as the price was good and the delivery charge reasonable compared to other companies. Arrived a day before i was advised and was very pleased with this service. However there was no power cable enclosed (possibly not their fault but Canon's). I phoned their customer services department and was told that if I emailed them i would have a power cable sent out to me. However i received an email back the day after saying that as it was a cheaper model there is no power cable enclosed. I emailed them to say that i had been in touch with Canon themselves and that there should be a power cable enclosed - that was 6 days ago and to date they have not had the decency to reply. Fortunately Canon put me in touch with a company who sent me a power cable. I am at the moment trying to set the printer up and the power light does not come on and there is no power coming through to the printer. I am now in the position where i am going to have to contact them again and do not feel very confident of the outcome given their current performance. I live in hope that they will redeem themselves but would not bet on it. I would never buy anything through them again. I hope i will eventually have a good working printer.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.