Very pleased with service, quick and efficient.
Ordered a Canon iP2700 printer as the price was good and the delivery charge reasonable compared to other companies. Arrived a day before i was advised and was very pleased with this service. However there was no power cable enclosed (possibly not their fault but Canon's). I phoned their customer services department and was told that if I emailed them i would have a power cable sent out to me. However i received an email back the day after saying that as it was a cheaper model there is no power cable enclosed. I emailed them to say that i had been in touch with Canon themselves and that there should be a power cable enclosed - that was 6 days ago and to date they have not had the decency to reply. Fortunately Canon put me in touch with a company who sent me a power cable. I am at the moment trying to set the printer up and the power light does not come on and there is no power coming through to the printer. I am now in the position where i am going to have to contact them again and do not feel very confident of the outcome given their current performance. I live in hope that they will redeem themselves but would not bet on it. I would never buy anything through them again. I hope i will eventually have a good working printer.
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