I ordered a garden hose which was shown as in stock and offered at a very competitive price. I waited 5 days but the order did not arrive so I sent an email. This was answered very promptly and explained the hose was not in stock, the last two had been sent out in error and they did not expect more stock for at least a week. I asked them to cancel my order and requested a refund. This was handled most courtesly and timely.
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