Fragrancedirect

They just don't care

My experience of this company is awful... take a look at this transcript from the emails I've been getting... This was the last comment they sent

Hi, as you state we will need to issue you with a full refund which I will see to for you. As per the same regulations that you are quoting, I have 28 days to issue you with the refund so I'll take care of that for you. Merry Christmas.

They know they have to issue a refund but would leave me out of pocket rather than deal with it at the last moment. If you want reliability and honesty then dont' use frangrancedirect.com