Sent 'phone via post office and got proof of posting. Didn't get notification that Bozowi had received the handset until AFTER the deadline had expired (REALLY? - see other feedback posts to see that this is clearly a ploy used to explain why they give you less than originally quoted...). Impossible to get through to them on the 'phone, and when e-mailed got told that postage delays weren't their problem and to take it up with post office ! I use Royal Mail all the time to send packages all over the UK as part of my own business and have NEVER had this issue before. This is clearly a ploy, and although Bozowi did finally credit me with an amount consistent with what other recyclers were offering for the same handset, offering a greater amount in the first place to entice you to use them and then using the postage delay thing as an excuse is cynical, p**s poor customer service, and downright WRONG !!
Will never use them again or suggest them to anyone I know. AVOID, AVOID, AVOID !!!!!!!
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