Compared to other large couriers in our area Yodel have gone downhill of late.
The drivers seem to be working under stress and it shows in their attitude.
I am disappointed with Yodel as the downward spiral seems recent.
I am sure other areas will have different views and hope that the Swansea depot will soon improve.
Mark Lee-symons found this review useful
Use most of the local based couriers, have done for years. DPD have delivered many parcels to my home and there have never been any problems, apart from those that are not the fault of any company (weather etc). Of late the service provided by DPD in our area has become noticeably excellent, as an ex multi drop driver (retired) excellent is not a word to be used without cause. Collections are collected on time, deliveries arrive in one piece and on the day expected, there is excellent courier to delivery address communication via e-mail, the drivers are polite and have time for the customer, the vehicles are kept in very good condition, not dirty or dented and uncared for, this in itself shows that the company cares about its reputation and is worthy of serving businesses that also care about their customers, large or small. I believe the depot that serves us is based in Swansea our area being SA33, so I would thank them for the service provided and to the drivers who cover large areas in this part of the Country. Have no hesitation in recommending them
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