Antony Dore´s profile

Reviews (1)

BMB Hatchbag

Good product, fits well. Instructions could be clearer

Firstly the service on the phone ordering it was great - genuine, informed and friendly. It arrived when you said it would. I have two issues: i thought that the front of the bag (ie the bit that attached to the back of the back seats) would be slit down the sides so you can put the rear seat down for extra load. It does't, so we would have to remove the bag every time we put the seats down. Secondly, the instructions seem to be generic rather than specific to the bag for my car (Nissan Qashqai). Wasn't a problem as it's pretty self evident how to fit it, but a picture or two of fitting the stick on velcro pads wouldn't have gone amiss.

22 April 2013

Reply from hatchbag.co.uk

Hi Anthony

Thank you for the order and the review.

Your order was for a Standard Boot Liner only and you did not add any optional extras - if you wanted the option to fold the seats then this should have been added at the time you placed the order.

The Qashqai Liner is pretty easy to fit as the load area covering is velcro friendly and the liner attaches direct to the carpet. There are 9 small self-adhesive pads that go on the plastic threshold plate at the tailgate entry. You should have received the vehicle specific instructions, that include a colour photo of a liner fitted in a Qashqai - the instructions are also available to view and download from the website - they are only one page long.

It sound as if we may have sent you the General Fitting Instructions - again full colour but they run to 5 pages with lots of non-vehicle specific photo's including a couplke of photo's of the velcro tabs - but - sound like you worked it all out and fitted without a problem.

Thank you again for the order.

Antony Dore´s profile

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Antony Dore
Reviewer
United Kingdom

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