Andrew Turton´s profile

Reviews (1)

order never went as smoothly as it should have

ordered a polisher from them, they contacted me saying the order has been cancelled, phoned them up to find out why, but they said it may not go through as I have missed the next day delivery slot. in the end it did turn up next day, so im none the wiser why it was cancelled in the first place

23 April 2013

Reply from Tooled Up

Thank you for your review, we pride ourselves on providing as stress free a purchase as possible whilst maintaining our Card Security Systems. I have looked at your order and can see some issues with the addresses provided and I think this is what caused the initial delay and the order being held. Once we had spoken to you the order was processed and pushed through to be despatched the same day.
So we apologise for any confusion caused whilst the issues were sorted out.
Thank you for using
Sales Team Leader.

Andrew Turton´s profile

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Andrew Turton
United Kingdom