Caboodle

Unhappy

I ordered a kodak digital photo frame for a christmas present. The website said it was in stock and available for next day delivery. I ordered the item which arrived a week later but when I opened the box they had sent me a different product without any of the features of the kodak but still charged me the price of the kodak! I requested they call me back on their webiste. No call came. Had to call them myself at my expense only to be told the kodak is an obselete item and I have been given an alternative instead - without checking this with me first. Unacceptable and thoroughly disappointed. It is now christmas eve and I have no present to give.