S Robbins´ profile

Reviews (2)

Blinds 2go

expensive blind - packaging better quality

I recently ordered blinds in the more expensive range - only to find there very much the same quality as the cheep blinds - just packaged more robustly.

RIP OFF as we are not hanging the cardboard boxes in the clients windows !!!

IronmongeryDirect

poor description of item

We ordered a door stop, but when it arrived it only had fixings for masonry - we needed timber fixings.
This was not stated in the description of the item
I have since had to visit another store to purchase the fixing needed.

23 April 2013

Reply from IronmongeryDirect

Hi Mrs Robbins,

Thank you for taking the time to talk to me regarding the issue of the door stop and the fixings.

I am sorry that the product did not meet your expectations and you had to source the correct fixings elsewhere.

As I discussed with you, this issue has been passed onto our Product Management team to review and resolve with supplier.

If you need to talk to me further regarding the matter, please call me on 0808 168 2828 and I would be more than happy to discuss further.

Many thanks,

Joyce

S Robbins´ profile

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S Robbins
Reviewer
United Kingdom

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