Kim Atkinson´s profile

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very very disappointed 21st birthday plans

my daughter organised a weekend away as a celebration of her 21st birthday, booked vouchers for a spa day as Sabas in birmingham, on friday eve, her friend recieved a text from Sabas to cancel.....!!!!
Hotels booked, concert tickets very disappointing.
i contacted Sabas several times, with no avail, eventually on saturday mornig they contacted me by text.......
she suggested i contact wowcher for a refund...
very very let down, upset...

14 May 2013

Reply from

Good Morning,

We are very sorry to hear what has happened in regards to this deal, but unfortunately on very rare occasions this can happen.

We liaise very closely with our merchants to try to prevent situations like yours and can guarantee that this is not the case every time.

We hope that this has not put you off using our services and that your next purchase produces a much better outcome.

Kind Regards


Kim Atkinson´s profile

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Kim Atkinson
United Kingdom