As previous reviews have said, Hungryhouse is as only good as the take-away you order from. I've ordered from them quite a lot as I live in Birmingham and find myself blessed with an abundance of take-aways.
When it works, it is fast and easy, you can pay online and the food arrives without you having to get cash or talk to someone on the phone.
I've had a couple of appalling experiences with individual restaurants and Hungryhouse were impossible to contact and/or get an individualized response from.
If you complain to Hungryhouse, they will blame the restaurant.
If you order for timed delivery, Hungryhouse will not send you request to the restaurant until 15 minutes before your scheduled time....I've never had a timed delivery arrive at the scheduled time and when I complained, restaurant/Hungryhouse just blamed each other.
You cannot order something for collection and pay for it online, which we hate since our favourite Chinese is only a three minute walk away.
You do pay a credit cart fee variable by restaurant.
Reviews for restaurants are skewed....I have won a £25 credit for writing an "exemplary" and helpful review but any negative one I have written has been buried or does not appear in full with the restaurant's other reviews so take them with a grain of salt.
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