I sent a couple of mobile phones to fonebank using their freepost service over 10 days ago, they have not paid me for them, they do not answer emails and the phone goes to a full voicemail account or the other line is constantly busy. So I've lost over £300 to these crooks. Avoid them at all costs.
Contacted Garden Buildings Direct (part of the Kybotech group) by phone a week ago to confirm availability of the BillyOh 5000 workshop. No problems, stock available for delivery when I needed it.
Ordered the next day and paid with paypal, got an email confirmation of the proposed delivery date and to wait between 6:00 AM and 7:00 PM (13 hours sitting around and a day off work)
I contacted the helpline at around 11 on the delivery day to be told it was out for delivery, called again around 18:00 to be told they cannot contact the drivers and have no idea why my product has not been delivered.
It is now 19:00 and no delivery, wasted a day and I have contractors arriving tomorrow to erect the workshop which now have to be cancelled.
Don't buy off Kybotched, Garden Buildings direct etc or any company associated with them.
Sharon Saz Brady found this review useful
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