I ordered some jeans on a Saturday and by Monday they had arrived - I couldn't believe how quick it was. Well packaged, good communication about delivery and fantastic product. I'm always surprised by the quality of service from Superdry as most other companies don't put a lot of effort into their customer service.
I've used Rubbersole a few times now and their customer service is second to none. It's always important, especially when buying something like shoes over the internet, to have a robust and efficient returns policy. I've had to return a few pairs of shoes (and kept some too) - and each time I've had such an easy experience and lightening refund. All companies that sell over the internet should be like this! Very wide range of brilliant shoes too, and usually with good discounts. Can't fault them.
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