Toby Robinson´s profile

Reviews (1)

Yodel

All the good reviews are fake... And they suck

My £500 phone was delivered...
But not to me! After reading on their site it had been delivered I rushed home to find that it was nowhere to be seen, and also that I didn't have a note.. Luckily a few days later, someone came over who lived in a completely different area of my village giving the phone to me...
Also any positive review by Yodel clearly only has 1 or 2 reviews, which slightly shows that their reviews are fake, as most people who review, do it because of negative reviews, although people don't give a single good review, and then never review anything again...

Liselotte found this review useful

26 April 2013

Reply from Yodel

Hi Tony, we’d really love to help with your parcel query and see if we can change your mind about us. Could you email social.media@yodel.co.uk with your parcel number and delivery postcode and we will get right onto this. In terms of the other reviews on here, I promise they are genuine. We’re proud of the service we deliver which is nearly always great. We deliver over 2 million parcels each week, the overwhelming majority without incident. We are though human, so things don’t always go to plan and that’s when we need to step up and ensure your view gets a great reaction from us and that is what I would like to do for you now. Michelle.

Toby Robinson´s profile

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Toby Robinson
Reviewer
1997
Theale, United Kingdom

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