I've bought products from Ribble cycles for many years and always been impressed with their products and helpful sales staff. Unfortunately when I complained about a tyre that had an obvious fault in it's production (unsightly bulge in the side causing the rubber to crack) I was told this was due to wear. Strange as all the other tyres I've used and many of this same make have never mysteriously began to bulge and twist and I certainly wasn't expecting this deformity to be described as due to normal wear when it was obviously anything but normal. So five stars for products and sales service but one for after sales service.
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