Starting with a positive, the customer service was really very good. I reminded myself this as they first rang to say my order couldn't be delivered for a week as out of stock. So I changed the mattress type so we could still get the delivery the next day. The next day, no delivery! Then an afternoon phone call to say the mattresses had gone to the wrong depot so couldn't deliver again. I would have to wait again. Finally they arrived a couplevof days later, but instead of the memory foam pillows which came with the order, I got 2 very cheap basic ones. Not great to be honest. However, they did deal with the delivery options quickly. Nice people on the phone too.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.