Neville Guibarra´s profile

Reviews (2)


Shocking service - avoid at all costs

I placed an order online on 1st May, the confirmation said deliver would be between 2nd and 7th May. On 7th May I checked the order status, it said waiting fulfilment.
Today, 8th May it said waiting dispatch. Tried using the "contact fast response" page, none of the order query or cancellation links work. Took three phone calls, 10-15 minutes wait time each before I eventually got through to an agent who advised that the order was now ready to be shipped from their European warehouse, would I like to wait a few more days for delivery. I advised I wanted to cancel. I've just received a phone call from WAE who now advise that they can't cancel because the order is ready to be shipped, I will have to wait for it to arrive and then refuse delivery.

Customer found this review useful

Good choice of products at competitive pricing, backed up by first class service.

I was looking for a particular Pandora charm as a gift for my daughter but couldn't decide from pictures online whether it was suitable. Argento had a brief but really helpful YouTube review of the charm which described in in detail and showed it in close up from 360 degrees. They had the item in stock, with competitive pricing and delivery charges, so I ordered from them. The order process was easy, i received confirmation of order and dispatch, and the item arrived very carefully packaged the next day.

Neville Guibarra´s profile

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Neville Guibarra
Male, 1960
United Kingdom