Stephen James´ profile

Reviews (1)

Orbit Print Ltd

Poor quality products and service not that much better

ordered three items one photo Perspex one canvas and one photo poster which was to be laminated, on collection the photo Perspex had black marks on the photo, poor quality paper on the photo itself, and between the two Perspex there was what looked like sawdust. The photo poster wasn’t that much better either with again black marks on a poor quality print and where they had attached the laminate there were bubbles.

When I pointed this out I was made to feel as if I was in the wrong and was being picky with comments like ‘we haven’t had any other complaints’ they basically told me "thats the quality" and "they wouldn’t be re- printing" they then gave me my money back.
I have been using printing companies for over 30 years and was only attracted by the half price offer, I should have known you pay for what you get.
With all due respect most people have probably never ordered prints before so what they are getting they believe is good but believe me you’re not, other companies offer much better products.

I returned to my original supplier and I received good quality prints with no marks on the photos

Stephen James´ profile

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Stephen James
United Kingdom