This is the third consecutive holiday I have booked with alpharooms where no accommodation or transfer vouchers have been sent within 72 hours and am still waiting 12 days this time. The last time I went into manage my account three times to request a resend, with no acknowledgement, I had to phone to then get them sent from a very helpful advisor who then sent me them via his own e-mail. Whatever there problem is needing sorted out and I will think twice before booking again,as I never used to have any problems.
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