Pieter Botha´s profile

Reviews (1)

Yodel

Appaling.

Waited around all day, so I logged on to track my parcel and a note was left: "Delivery attempted, unable to gain access". No card was left, no one was at my address, no calls. Nothing. Apparently the supplier omitted a line from my address. What infuriates me is that they didn't call because they don't contract drivers to call customers, neither do they supply them with phones. Not only was the delivery note inaccurate, the driver made no attempt whatsoever to reach me. This is the first time I've experienced this horrible level of service. It should be noted that the customer service representative I spoke to was well mannered and very helpful at least.

24 April 2013

Reply from Yodel

Hi Pieter, I'm here up until 5pm. If you email all the details to social.media@yodel.co.uk, I'll be able to take a look into your query for you. Laura

Pieter Botha´s profile

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Pieter Botha
Reviewer
1987
Leeds, United Kingdom

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