I tried to purchase from two online retailers; both said they had stock but after placing the order at the first retailer the order was, after a couple of days, cancelled due to lack of stock. OK the item I wanted was discontinued so I expected problems, but the PRC website said they had (or could get) stock, and actually sent it to me. And this happened much quicker than the lead time they indicated (so much so I initially thought the first company had shipped after all).
Anyone can do a good job in easy circumstances but PRC did a good job in difficult ones, and that gets them 5 stars in my book.
(Oh, and did I mention they were cheap too?)
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