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Worst customer service ever!!

I tried to purchase a laptop from dell, i recieved an order confirmation! Later i was contacted that the payment didn't go through, i tried to contact dell, but it was over a weekend, so i thought i'd place another order online. This didn't go through and I was later contacted to say my origional order had gone through. My order was apparently shipped so i tracked the order and saw it was out for delivery, it was then intercepted and returned to dell. They said my payment had not gone through. I then contacted my bank and they said they pyment had gone through. I then called dell and gave them the transaction number and they confirmed the payment. I told them I had had enough and I just wanted a refund. It will now take 7-10 working days to get my money back. So I have no laptop or money to buy a laptop! Worst computing company I have ever used and I have used many as I build my own PC's.

Nas Athimoolam´s profile

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Nas Athimoolam
Plymouth, United Kingdom