I originally got offered a good price for my handset from cash my fone, however i became frustrated with them when over a week after sending them my handset via special next day delivery, i had still not heard anything back from them. not even an email to confirm they had recieved my handset. so i emailed them to enquire how my order was coming along and a few DAYS later recieved an email to say they had revised my original offer by 15% due to a few marks on the handset and would i like to accept the offer. but they failed to tell me exactly what the offer price had become.
so i emailed them again asking what the exact offer price now was, too which i never recieved a reply. so frustrated and annoyed i emailed them again to say i would just accept the offer, i then recieved an email a day later saying my offer would be transfered.
very slow responses and customer service. would not recommend, and wont be using in the future.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.