Not sure why some people love Virgin.
Off-line their customer service is poor. Had a couple of bad experiences and they failed to respond appropriately.
On board ... the food id mediocre, the seats average, service variable.
The entertainment is the only good thing - the rest is sub standard - no matter which class you choose!
Have been with Orange for a while and have been trying to leave them almost within 2 months of joining.
The signal is poor in most area I travel through. Very unstable. 3G is slow.
They have increased prices through the contract and could not cancel.
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