The order process was straight forward and staff were friendly. On placing the order I was told one of the items was out of stock but would be delivered later
that day. I was then quoted 3-5 days for delivery, and was told I would receive an email when goods have been dispatched. A week went by and did not hear anything so I rang back and was told that one of the other items I had ordered was out of stock and would take a further week to arrive (this was not mentioned when I placed the order).
My goods were finally delivered 17 days after the order was placed. My one criticism is that on the website the goods were stated to be in stock even when they were not. Overall a good service, quality of materials are very good. Their
website needs to be updated on a regular basis however as this can be misleading if you assume your goods will arrive in 3-5 days, when in fact they
are out of stock.
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