Maria Gilbert´s profile

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BT. Avoid at all costs

BEWARE: A despicable avaricious company who are (presumably) trying to make up for lost sales (due to their outmoded outlook, overpriced, substandard service and cheap, nasty products) by ripping off their existing customers in every way possible.
•Their calls are overpriced and the tariffs are tricksy - make sure you read the very small print (usually well-hidden on another page entirely).

•Their broadband is unreliable and – contrary to what those irritating adverts would have you believe – will frequently slow you down.

•BT Vision is just dreadful. ie. It frequently spends up to 15 minutes spontaneously rebooting itself mid-programme. The interface is a design disaster which is hellishly irritating to navigate – The TV guide jumps about all over the place and the additional services will have you repeatedly clicking-on like a mad thing in order to do something basic like play a recording! The choice of films are limited, antiquated and would only appeal to those who think that TOWIE is 'drama' .

In summary; they are a greedy, old fashioned company who are too dumb to realise that they are being outstripped in every way by their competitors.

Oh yes and... They are currently trying to charge me a cancellation fee for a contract that THEY have chosen to close prematurely.

Maria Gilbert´s profile

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Maria Gilbert
United Kingdom