Neil Holden´s profile

Reviews (1)

Yodel

Absolute disgrace

Meant to be a next day delivery (Carphone Warehouse phone bundle) until Yodel got their hands on the parcel and here I am 48 hours later still waiting. And to add insult to injury clearly using subcontracted couriers who show zero professionalism. Attached note shows ludicrous nature.
Date Time Status Signatory Location Comment
24/04/2013 23:48 Parcel at depot HAYES SERVICE CENTRE
24/04/2013 23:32 Passed to courier for delivery. HAYES SERVICE CENTRE
24/04/2013 17:37 Parcel at depot HAYES SERVICE CENTRE
24/04/2013 14:17 Parcel in transit HAYES SERVICE CENTRE
24/04/2013 12:56 Parcel returned to delivery depot HAYES SERVICE CENTRE
23/04/2013 11:33 There has been a delay with the delivery, for more information call 0870 xxxxxxxxxxx HAYES HOME DELIVERY
23/04/2013 11:02 Parcel with courier, its on its way! HAYES HOME DELIVERY
23/04/2013 08:47 Parcel with courier, its on its way! HAYES HOME DELIVERY
23/04/2013 07:50 Parcel received by courier HAYES SERVICE CENTRE
23/04/2013 07:25 Parcel has arrived at the delivery depot HAYES SERVICE CENTRE
22/04/2013 18:07 Parcel has arrived at the delivery depot SANDWELL SERVICE CENTRE
22/04/2013 Parcel ready for despatch at warehouse LICHFIELD SERVICE CENTRE

26 April 2013

Reply from Yodel

Hi Neil. Looks like you've received your parcel! Did you receive it okay? Let me know here or email social.media@yodel.co.uk :-) Thanks, Laura

Neil Holden´s profile

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Neil Holden
Reviewer
1974
United Kingdom

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