Mr Conor Nunn´s profile

Reviews (1)

boohoo.com

Misleading

I ordered two items, a 'onesie' and a pair of pants.
The onesie is fantastic and i received it quickly, however, after ordering the pants i was informed that they weren't in fact in stock although it said they were at my time of purchase. This was frustrating and a promise of notification when more of that stock item came in would have been fantastic, this was not however promised.

25 April 2013

Reply from boohoo.com

Hi Conor,

Many thanks for taking the time to provide your feedback and I am really sorry to hear that this has happened with your order.

As we are a very popular and fast moving site we can on occasion experience a stock difference due to several customers trying to purchase the same item at once. This has unfortunately caused your order to be cancelled as we allocate the stock on a first come-first served basis and all of our products are subject to availability.

Further information regarding this has been sent to the email address your boohoo account is registered to.

I apologise for any inconvenience caused to you.

Kind Regards,
Kelly

Mr Conor Nunn´s profile

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Mr Conor Nunn
Reviewer
United States

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