First time my item was delivered to the wrong address, then the wrong item was delivered to the right address, and now finally (3weeks later...) the right item was delivered to the right address!! All contact made with made.com was friendly and helpful, they are just left down by their delivery service, DO NOT USE YODEL
I feel 1 star is being generous!
I made an order two days ago for 3 Onesies and a pair of leggings, however on completion of the order an error occurred. I signed back into my Missguided account to find no evidence that an order had been placed or that an order had ever existed. Fair enough I thought so I went back through the website to re-add the items to my basket and try again.
To my horror when checked my bank balance the money for the now 'non existent' order was 'Pending' to leave my account. This morning missguided have taken the money completely. Over £50 and no trace of an order. Im livid. WHERE IS MY MONEY?!?!?!
Also having no phone number for customers makes them impossible to get in contact with.
Appalling, DO NOT USE THIS WEBSITE
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