Miss Emily Matthews´ profile

Reviews (1)

boohoo.com

Absolutely appalling.

Onesie meant for a size "medium" more like an xxs!
So brought a "large" onesie yet it fitted my sister in law who is English size 4!!
Looked though my girlfriends emails found the exact onesie she brought from boohoo in an xl called Diana, it's way too big for me and her but she brought me one in the xl size... To find the material was cheap, and so thin compared to her one is exactly the same type, oh and it was too small!

I am a size 12 and an XL should be too big. The actual condition of the onesie and the material was extremely cheap and poorly made. Honestly atrocious.

Nikkiand Miss Kirsty Tyrrell found this review useful

25 April 2013

Reply from boohoo.com

Hi Emily,

Thank you for taking the time to provide your feedback and I am really sorry to hear that you have been disappointed with your items.

We source our items from different manufactures and with different style items, size variations can occur. However, I have passed your comments on to the relevant department for this to be looked into further, as we are continually working hard to improve the products and service that we provide.

I have located your account details and I can see that you have returned a onesie to us. Your refund for this item was processed on 10/04/2013.

Please accept my apologies for any inconvenience that may have been caused to you.

Kind Regards,
Kelly

Miss Emily Matthews´ profile

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Miss Emily Matthews
Reviewer
United States

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