George Law´s profile

Reviews (1)


never again

bedworld is a shambolic,deceitful cowboy company whos attitude is one of selfishness and greed...our overnight delivery took 10 days and i had to make an 80 miles return journey to collect the other half of the bed from their courier who told me that the majority of bedworld deliveries which he experienced involved customers of bedworld being very unhappy with treatment and customer care is non-existent!!!

26 April 2013

Reply from Bedworld

Dear Customer,

I have looked into the delivery of your order and I can see that it was arranged for delivery on the 11th but only 1 part arrived with you. When we chased the depot for you at the time they did have the other part but they couldn't get it to you for that day so you arranged to collect it yourself the following day. I am so sorry that this happened, the delivery should have been made in full and you should not have had to make the arrangements to collect it yourself. We have taken this up with the couriers and we are putting procedure in place to stop this from re-occurring. Please accept our most sincere apologies for this happening.

Kind regards

George Law´s profile

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George Law
United States