Mona Ivanovic´s profile

Reviews (1)



Transaction ID: 3018235

I am still waiting for my beyonce tickets for munich in 10 days. We booked our tickets in march, 2 month time to send them and we still dont have them. I have to fly from England to Germany and wont be able to print out the tickets 1 hour before. I really dont want to fly to germany for nothing. So please send me my tickets!
all we do in the waiting time is thinking whether we will get our tickets and whether they will be invalid. I will definitely never use viagogo again

13 May 2013

Reply from Viagogo

Dear Mona,

Thanks for getting in touch through Trust Pilot and for providing your transaction ID.

One of our customer service agents has been in touch to let you know that your seller will be sending the tickets in the next couple of days. You will receive them this week.

Tickets can be dispatched at any point between buying them through viagogo to a couple of weeks before the event, depending on when your seller receives the tickets. viagogo monitors every transaction and if there is any chance that you won't receive your tickets in time, we will step in to provide replacements.

Please don't hesitate to get in touch if you have any further questions.

We hope you enjoy the concert!

The viagogo team

Mona Ivanovic´s profile

profile image of Mona Ivanovic
Mona Ivanovic
Pulborough, United Kingdom