Do not use this company, you may think you are getting good value for money but their free delivery means they use the cheapest possible form of delivery. It says on the web site 2-3 days delivery but i waited 10 days, I had paid to have my decking laid but it didn't arrive. I could not get a straight answer from Edecks, I was fobbed off constantly, after delivery I was called with an offer of a £100 refund which I did not feel was good enough considering I had paid £300 the company who was supposed to lay the deck, I have read past reviews and have noticed someone else was offered a refund which they did not even receive, this is very poor conduct. I will continue to leave reviews until I receive a phone call from Edecks which is very unlikely.
Jem Cooper found this review useful
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