Philip Ball´s profile

Reviews (1)

HomeAway

good enquiries - poor customer service

a good level of enquiries which of course is the most important thing but don't try contacting customer services unless you have lot of time - i currently have 3 problems with the website regarding our location map (which can't be amended without contacting customer services, the reply to enquiries draft response (which you can't send without adding a quote) and the quote (which doesn't total correctly). Having emailed twice i have now spent one hour 10 minutes waiting for someone to pick up the phone - i am giving up!!!

Philip Ball´s profile

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Philip Ball
Reviewer
1949
United Kingdom

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