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Reviews (1)

Wildflower Favours

Quick and Excellent Service

I'm really happy with the service, and very impressed with how quickly we received our order. It was well packaged, and goods seem in perfect condition.

Just to nitpick, I would have liked to have had the chance to upload my own designs to be printed. I designed other bits and pieces for the day, and would have liked to add our own twist. Having said that, there is a large selection for what we wanted. (Update: This is possible, but I missed it in my haste. It's mentioned in a big paragraph of text. Perhaps adding a space in the list of designs for one labelled "Your design" would have been clearer and easier to spot.)

Also it was a bit confusing with the Paypal integration as I was asked for my delivery address twice, and it wasn't prefilled with the details I'd already added.

Customer services emailed me after the order was placed to confirm a date for delivery, so any delivery confusion was cleared up (the personal touch earned the 5th star).

25 April 2013

Reply from Wildflower Favours

Hello! Thanks for the review, most appreciated. If I may nitpick back (!) - you can send us your own design. Many customers do. We do say on the website that you can use your own designs - just email them over.

Ref the Paypal bit - when a customer chooses to pay by Paypal they are then sent securely to Paypal's website and we have no control over what goes on after that point. It is probably a security feature that things aren't pre-filled when you get there.

Thanks again for taking the time to review. Teresa

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Mr Neill Moore
United Kingdom