Sonja Marie Ashcroft-timperley´s profile

Reviews (1)


totaly disgusted.lack of interest,no intention of resolving the situation

I purchased a voucher back in January for a steam cleaner.Sent e=mails galore,same own reply,same repetative answer.Yes I have redeemed voucher yes I have given you the code and the number required.I PHONE CUSTOMER SERVICES,OH AND YES i DO HAVE A NAME. BUT THE LIES TO FOB YOU OFF, SO NO MORE WASTING TIME i AM REPORTING THIS TO TRADING STANDARDSi WILL ALSO BE EXPOSING YOU TO THE BBC,.YOU HAVE MY MONEY BUT i DO NOT HAVE MY STEAM CLEANER.EITHER SORT IT ,I WILL GIV E YOU 24 HOURSto either inform me my cleaner is on its way or I will be taking this further

Veronica Osazuwa found this review useful

25 April 2013

Reply from

Good Evening Sonja

We are very sorry to hear that you have not received the service that we would expect. We do aim to respond to all queries within 3 working days however on occasion it can take a few days longer.

We have received your emails and we will be in touch very shortly with an update.

Kind Regards


Sonja Marie Ashcroft-timperley´s profile

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Sonja Marie Ashcroft-timperley
Manchester, United Kingdom