Customer Michael Chick´s profile

Reviews (1)

Mattress Next Day

Charles Atlas course needed!

We used mattress next day and the mattress is great. However, even though the mattress weighs more than 20kgs only one man turned up when it was delivered. We were left with a king size mattress in the hall. We are both pensioners so getting it upstairs was a nightmare!
Recommendations: If you are old or live on your own only use this site if you live in a bungalow.
Alternatively, maybe Mattress Next Day could offer a service that inclued delivery to the room of your choice.

30 April 2013

Reply from MattressNextDay

Thank you for your reveiw. We apologise for the problems you had with your delivery.

In an effort to keep costs down, all deliveries are one man deliveries, door to door on the ground floor. We use a courier to deliver and they are not insured to take items into your property. This is stated in our terms and Conditions.

We are currently looking into providing delivery to room of choice.

Kind regards,

Customer Michael Chick´s profile

profile image of Customer Michael Chick
Customer Michael Chick
United Kingdom