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Reviews (1)

Dentocare

Great products, dodgy delivery

Great to find a one-stop-shop for those difficult to find brushes and ordering was simple. I opted to pay extra for next day delivery as I was about to travel but was very disappointed when no package arrived. On closer inspection I discovered that they don't deliver on Saturdays...

However, nothing arrived on Monday or Tuesday either and after a few e-mails I was told that the brushes were sent Royal Mail after all and they finally arrived on Thursday (six days after my order).

But the customer service team were excellent (thanks Laura) and the package arrived just before she was about to send out a replacement - I have of course been refunded my postage.

Chris G-C´s profile

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Chris G-C
Reviewer
United Kingdom

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