you know how important our pets are to us? that's why I only shop for them, with trusted suppliers, who appreciate my business and do all they can to prove it. pet supermarket have great offers, sell premium, natural foods, and keep me up to date with every step of delivery, which was expeditious. My two boxers will definitely be lifelong customers - pity they don't have their own credit card! But, what are mum's for?
Bought my boxers James Wellbeloved 15kg + 4kg FREE! Emailed a query before buying; got rapid response. Order delivered in two days. Free. Brilliant customer service, extremely competitive prices. And a voucher for money off my next purchase. Win - win situation. Will order their next JW from PSB.
Excellent customer service AGAIN! Price matched JW senior for me. Emailed answers to queries from an uber concerned mother! until I was satisfied.
Had problem with DFD delivery, and PSB contacted them on my behalf, and when DFD looked into it, they admitted it was their fault, not PSB - which I knew! - and I have been promised a compensation cheque.
Won't buy my food anywhere else as long as I can get it here. We feel valued as customers.
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