Ordered a REL R 528 grade 10, got In contact to ask for an estimated date of delivery, replied with in 30min and said they will be ordering another grade 10 should be in store on Friday. Phone me up on the Friday late, but had wonderful news to tell me. The news was that for the delay and me having to Waite for the sub to be delivered to them, they will send me a brand new subwoofer instead of the graded one on the Monday then it to be delivered on the Tuesday. All I can say in a nut shel wonderful service. Can't praise then enuf A*
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