I have been trying to get BT faster broadband now for 20 days. 4 people have promised to phone me at a specified date and time. They must have all gone sick as no one has. I have even been told 'I need to speak to a colleague' and then been cut off. The lady could have phoned me straight back if it was an accident, she had my details on screen. It seems BT really couldn't care less and I'm stuck with 0.65 Mbps download at full price until they deem to let me spend more money boosting their profits. If only one could speak to someone with clout and the integrity to do as they promise.
malih1 found this review useful
I found the web site very straightforward. The rate was very competitive on the day I purchased and my package arrived before 1pm the next day. Would use again providing the rates offered remain competitive, which may or may not always be the case.
Ordered a new BBQ which came as promised. Slight problem, it was the wrong model although I couldn't see the difference between the models on the web site. Having already had the BBQ assembled and in fact used it, I didn't want to return it but did want the difference in cost refunded. I expected a long drawn out argument, but no, having sent 4 photos the additional money was refunded without question that day. So only 4 stars as the wrong model was supplied but a mental 5 stars for honesty and service. I recommend them.
Bought an iPhone 5 D30 case which in the space of 5 months started disintergrating through what appeared to be stress cracks. The case was never dropped or mistreated. E mailed them to ask if they provided a guarantee. Immediate reply promising contact in 24hrs. Never happened so I returned the faulty case to their customer service department. That was over 3 weeks ago and I've heard nothing, not even an ackowledgement. I think that speaks volumes.
After easy ordering through the website, I was amazed to receive a message giving details of delivery, and I mean EXACT details to within an hour of when the order would be at my door. Even knew the name of the driver! If I'd wanted, I could change it or have it delivered to a neighbour. I'd recommend this company to anyone, a good price, really fast service and this amazing delivery service. 5* And this wasn't a one off!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.