******* UPDATE after response below ***********
After your response below, I followed your instructions. Its been 2 days now and still I've not had a response.
I originally sent an email to your firstname.lastname@example.org address on the 25/04 and followed your instructions below on 29/04.
Neither contact has had a response. Its disappointing that you only reply to this public forum. The only thing worse than being ripped off is being lied to.
So you can all see....
What i ordered... http://www.eflorist.co.uk/images/products/F_CR11AQPHT03R.jpg
What I received... http://imageshack.us/a/img96/4291/whatireceived.jpg
Are they really the same? Is it really £90 worth of flowers??? You decide.
I have eFlorist services in the past and been happy with the results. Today I purchased a ‘Simply love’ bunch of flowers (http://www.eflorist.co.uk/products/simply-love.html).
The flowers I received are in no way equal to those shown on the website. I appreciate there may be some substitutions and seasonal variation however, there is simply no comparison between the two. Your image shows roses, oriental lilies, calla lilies, anthurium flowers and carnations. I now realise your text description is quite different…
“has velvety Roses, Chrysanthemums, smooth Calla Lilies, Gerbera and frilly Lisianthus”
… but even so, there is still a significant difference between that description and what I received. Given that I knew nothing about the names of flowers until twenty minutes ago - isn’t google great – I, like most people, purchased based on the images displayed. I feel this image is very misleading.
I received lilies, roses and carnations; I suppose 3 out of 5 in the image displayed isn’t bad but if I had wanted that, I would have bought your “Kisses” bouquet for half the price. 1 out of 5 in the text you display is pretty poor.
The main reason for buying this bunch was because they looked different with calla lilies and anthurium flowers. Both of which feature heavily in the picture advertised; neither of which I received.
Overall a very disappointing experience.
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