Sent my phone in, offered £128. Had to pay to send the phone as the 'free postage' offered on the site is incorrect. they refused to refund this.
Was emailed to advise scratches to the phone. re valued at £78.
The phone had a case and screen protector on from day one. Phone was sent in perfect condition. After refusing to accept the offer, they are now demanding £10 to send the phone back, despite insured postage only costing £6.95.
Was forced to signed declaration of conformity and remove this review otherwise they will keep my phone.
They Did not send 'evidence of damage' they used for re valuation.
I re-worded the declaration and sent it back stating I am allowed to post this review, signed it and they sent me the phone back. They must not have read the deceleration I sent them!! Luckily
Total rip off and con artists. do not use, will make sure no one I know is duped by this company.
Please do not look at one review, look at the previous ones. They force most to remove reviews or keep handsets but as you can see most leave negative feedback!!
Chowdary Cy found this review useful
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